Privacy Policy

Last Updated: 5/17/2025 – 12:00 PM
Legal Entity Name: Valiance Labs LLC
Website: https://www.valiancelabs.com↗

Please read this Privacy Policy carefully before using our website or services. For the purposes of this policy, "we," "us," "our," and "Valiance Labs" refer to Valiance Labs LLC and its associated products and services.

By using our website or interacting with any of our software products, you agree to the terms outlined in this Privacy Policy.

1. Introduction

Welcome to Valiance Labs! This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website or web applications.

2. Information We Collect

We may collect the following types of information depending on how you use our website and services:

a. Usage Data

We collect behavioral data to understand how you interact with our products, such as:

Pages or features accessed
Actions performed within tools
Time spent using various components
Referrer information and navigation paths

b. Device & Technical Information

Automatically collected metadata includes:

Browser type and version
Operating system and device type
IP address
Screen size, resolution, and other device identifiers

c. Account & Contact Information

We collect contact details you provide directly:

Email address (e.g., for product access, support, or newsletters)
Name or team/company name (if provided during signup)

You can delete your account by emailing us at hello@valiancelabs.com. Account deletion requests will be processed within 24 hours.

3. Analytics & Tracking Technologies

We use cookies and similar technologies to track usage and improve performance.

a. PostHog

Used for analyzing user behavior within our web applications.
PostHog Privacy Policy↗

b. Google Analytics

Used to monitor web traffic and product engagement.
Google Privacy & Terms↗

c. Facebook Pixel

Used for measuring advertising performance and retargeting.
Meta Cookie Policy↗

d. Microsoft Clarity

Used for visual behavior analytics like heatmaps and session replays.
Clarity Privacy Statement↗

All tools are configured to respect privacy regulations and honor user consent preferences.

4. How We Use Your Information

We use collected information to:

Operate and improve our website and services
Personalize user experience
Monitor performance and debug issues
Communicate product updates or support messages
Deliver marketing only if you have opted in
Comply with legal and security obligations

5. Legal Basis for Processing (For EEA Users)

If you are located in the European Economic Area (EEA), we process personal data under these legal bases:

Your explicit consent
Performance of a contract
Our legitimate business interests
Compliance with legal obligations

We do not sell your personal data. We may share data only with:

Trusted service providers (analytics platforms, email services, cloud infrastructure)
Legal authorities if required to comply with applicable laws

All vendors are required by contract to protect your data and use it only for authorized purposes.

7. Security Measures

We implement modern security practices, including:

Encryption of sensitive data
Limited access to production systems
Monitoring and threat detection

Despite our efforts, no system is 100% secure. Use of our services is at your own risk.

8. Your Rights & Choices

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Object to or limit data processing
Request data portability
Withdraw consent at any time

b. Under CCPA/CPRA (California Residents):

Know what personal data is collected
Request deletion of your data
Opt out of sale/sharing of personal data

To exercise your rights, contact us at hello@valiancelabs.com. We may need to verify your identity.

Our cookie banner allows you to opt into or out of non-essential cookies. You can also modify your browser settings to block cookies altogether.

See our Cookie Policy↗ for full details.

10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined above, or as required by law. Deleted accounts are permanently removed from our systems within 24–72 hours unless retention is legally mandated.

11. Policy Updates

We may revise this Privacy Policy periodically. When we do, we’ll update the “Last Updated” date and notify users via email or on our site if changes are significant.

12. Contact

If you have any questions or concerns regarding your data or this Privacy Policy, contact us:

📧 Email: hello@valiancelabs.com
🌐 Website: https://www.valiancelabs.com↗